Privacy Policy

Last updated: March 13, 2026

1. Introduction

DOMUS ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform, including the mobile application and web portal.

2. Information We Collect

2.1 Information You Provide

  • Account information: Email address, name, display name
  • Community information: Community name, address, timezone, currency
  • Content: Announcements, requests, booking details, event information
  • Payment information: Processed securely through Paddle (we do not store credit card information)

2.2 Automatically Collected Information

  • Device information: Device type, operating system, unique device identifiers
  • Usage data: Features used, actions taken, timestamps
  • Location data: Location data is collected only when explicitly enabled and limited to the functionality requiring it (e.g., location-based features or emergency services).

3. How We Use Your Information

  • To provide and maintain our services
  • To process subscriptions and payments
  • To send notifications and updates (you can control notification preferences)
  • To improve and personalize your experience
  • To respond to your requests and support needs
  • To detect, prevent, and address technical issues

4. Data Sharing and Disclosure

We do not sell your personal information. We may share your information in the following circumstances:

  • Within your community: Other members of your community can see information you share (e.g., announcements, bookings, requests)
  • Service providers: We use trusted third-party services (Supabase, Paddle) that process data on our behalf
  • Legal requirements: When required by law or to protect our rights

5. Data Security

We implement industry-standard security measures including encryption, secure authentication, and access controls. However, no method of transmission over the internet is 100% secure. We strive to protect your data but cannot guarantee absolute security.

6. Your Rights

You have the right to:

  • Access and update your personal information through your account settings
  • Delete your account and associated data
  • Control notification preferences
  • Request a copy of your data

Depending on your location, you may have additional rights under applicable data protection laws, including the right to object to processing, restrict processing, or lodge a complaint with a data protection authority.

7. Children's Privacy

DOMUS is not intended for users under the age of 13 (or the minimum age required by applicable law). We do not knowingly collect personal information from children under 13 (or the minimum age required by applicable law).

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

9. Contact Us

If you have questions about this Privacy Policy, please contact us at . our contact page.